Executive Snapshot

Learning systems built to hold up. 

Career Timeline | Built in operations. Scaled through systems. 

Owned enterprise LMS governance across compliance, leadership, and operational programs supporting 9,000+ hourly team members.

Architected certification tracking, automation workflows, and reporting structures used by HR, Legal, and Field leadership.

Served as the primary systems authority for Workday Learning configuration, risk mitigation, and program scalability. 

• Workday Learning → see case study

• Power Automate → see case study

• Excel → see case study

Led full-service restaurant operations with accountability for staffing, training execution, guest experience, and daily financial performance.

Built high-trust team culture through consistent coaching, standards enforcement, and operational clarity.

Managed high-volume restaurant operations with direct responsibility for team performance, training quality, and service consistency.

Learned operational scale, process discipline, and the real cost of system failure in fast-moving environments.

Established the operational lens that still anchors all learning, reporting, and automation design.